Posté : 19 févr. 2004, 22:21:00
Bonsoir,
Mon probème d'erreur 2117 n'étant tjrs pas résolu. J'ai fait des recherches et j'ai trouvé ceci quelqu'un pourrait-il me traduire car je ne comprends rien de rien en anglais
Merci, fabio
Win XP Pro 3.0
Debashish from INDIA Jan 25, 2004
Hi <br>I am Debashish , and i contacted your TechSupport Wed,Jan 7 ' 04 for the problem with my scanner Scanjet 3300C which is being using used in WinXP Pro system. the error that i persistently recieved was " ERROR : 2117 " , and the solution that your provided given below was a very longer and time consuming one. In fact, i have no complains with the solution provided by you people which was very instant and quick response, but my concern is the solution is within this OS itself, there's no need to update or download any patch or install your HP's software. the best and shortest way of resolving this error is to install the default drivers available in WinXP Pro OS itself. there's no need for the HP PrecisionScan LT software as it is not digitally signed and micrsoft could not get the compatiblity straighten out.<br>we purchased that and it didn't resolve the problem. After numerous research on this issue, i found a permanent solution for this problem.<br>" DO NOT USE THE HP PRECISIONSCAN LT SOFTWARE, and the problem is solved "<br>Read the following resolution : <br> <br>Step 1 : If you have installed the Software HP PrecisionScan LT , then Unintsall it.<br> <br>Step 2 : Go To Device Manager from Control Panel . Under Imaging Devices, if the scanner is switched ON , you'll see HP ScanJet 3300C, right click on that and UNINSTALL the driver.<br> <br>Step 3 : Switch off the scanner, you'll be prompted for restarting the system. Restart your system.<br> <br>Step 4 : Switch on you scanner after restart, the system woul automatically detect the scanner and install the necessary drivers. At the bottom right of your screen you'll be notified when the scanner is ready for use. Click the scanner button on the scanner and ENJOY SCANNING !!!! <br><br>Thank you,<br>Debashish
1 out of 2 people found this review helpful. Did you find this helpful? YES NO
scanjet 3300c 3.5
Doug S from Canada Jul 5, 2003
THE GOOD:
Good pictures when it works
THE BAD:
Can't use with Windows XP
SUMMARY:
Downloaded software for Windows XP and have had nothing but problems - software is useless and computer says not connected. I uninstall and reinstall and then it may work. If I shut the power off to the scanner then decide to turn it on i have to go through the whole process of uninstalling and reinstalling. Certainly not worth a penny if I can't use it.
7 out of 8 people found this review helpful. Did you find this helpful? YES NO
USB ERROR 2117 1.1
Marco Antonio from Rosarito, Mexico Jan 6, 2003
THE GOOD:
WHEN IS WORKING, GOOD IMAGES
THE BAD:
THE COST OF THE CALL TO THE SUPPORT LINE, IS EXTREMELY OFFENSIVE (25 DLLS)
SUMMARY:
I HAVE A XP HOME EDITION SYSTEM COMPUTER, MY HP SCANJET 3300C SIMPLY DON'T WORK, I JUST TRIED EVERYTHING!
IN THE FIRST TIME, I INSTALLED THE SOFTWARE AND THE SCANNER WORK IN PERFECT WAY, BUT IN THE THIRD DAY, APPEAR A MESSAGE WITH THE LEGEND ERROR NO DEFINIDO DEL PROGRAMA ERROR 2117.
9 out of 19 people found this review helpful. Did you find this helpful? YES NO
Mon probème d'erreur 2117 n'étant tjrs pas résolu. J'ai fait des recherches et j'ai trouvé ceci quelqu'un pourrait-il me traduire car je ne comprends rien de rien en anglais
Merci, fabio
Win XP Pro 3.0
Debashish from INDIA Jan 25, 2004
Hi <br>I am Debashish , and i contacted your TechSupport Wed,Jan 7 ' 04 for the problem with my scanner Scanjet 3300C which is being using used in WinXP Pro system. the error that i persistently recieved was " ERROR : 2117 " , and the solution that your provided given below was a very longer and time consuming one. In fact, i have no complains with the solution provided by you people which was very instant and quick response, but my concern is the solution is within this OS itself, there's no need to update or download any patch or install your HP's software. the best and shortest way of resolving this error is to install the default drivers available in WinXP Pro OS itself. there's no need for the HP PrecisionScan LT software as it is not digitally signed and micrsoft could not get the compatiblity straighten out.<br>we purchased that and it didn't resolve the problem. After numerous research on this issue, i found a permanent solution for this problem.<br>" DO NOT USE THE HP PRECISIONSCAN LT SOFTWARE, and the problem is solved "<br>Read the following resolution : <br> <br>Step 1 : If you have installed the Software HP PrecisionScan LT , then Unintsall it.<br> <br>Step 2 : Go To Device Manager from Control Panel . Under Imaging Devices, if the scanner is switched ON , you'll see HP ScanJet 3300C, right click on that and UNINSTALL the driver.<br> <br>Step 3 : Switch off the scanner, you'll be prompted for restarting the system. Restart your system.<br> <br>Step 4 : Switch on you scanner after restart, the system woul automatically detect the scanner and install the necessary drivers. At the bottom right of your screen you'll be notified when the scanner is ready for use. Click the scanner button on the scanner and ENJOY SCANNING !!!! <br><br>Thank you,<br>Debashish
1 out of 2 people found this review helpful. Did you find this helpful? YES NO
scanjet 3300c 3.5
Doug S from Canada Jul 5, 2003
THE GOOD:
Good pictures when it works
THE BAD:
Can't use with Windows XP
SUMMARY:
Downloaded software for Windows XP and have had nothing but problems - software is useless and computer says not connected. I uninstall and reinstall and then it may work. If I shut the power off to the scanner then decide to turn it on i have to go through the whole process of uninstalling and reinstalling. Certainly not worth a penny if I can't use it.
7 out of 8 people found this review helpful. Did you find this helpful? YES NO
USB ERROR 2117 1.1
Marco Antonio from Rosarito, Mexico Jan 6, 2003
THE GOOD:
WHEN IS WORKING, GOOD IMAGES
THE BAD:
THE COST OF THE CALL TO THE SUPPORT LINE, IS EXTREMELY OFFENSIVE (25 DLLS)
SUMMARY:
I HAVE A XP HOME EDITION SYSTEM COMPUTER, MY HP SCANJET 3300C SIMPLY DON'T WORK, I JUST TRIED EVERYTHING!
IN THE FIRST TIME, I INSTALLED THE SOFTWARE AND THE SCANNER WORK IN PERFECT WAY, BUT IN THE THIRD DAY, APPEAR A MESSAGE WITH THE LEGEND ERROR NO DEFINIDO DEL PROGRAMA ERROR 2117.
9 out of 19 people found this review helpful. Did you find this helpful? YES NO